by Steve | May 27, 2020 | Accounting, Technological Change
New Government testing initiative opens the way to fast growth for UK drone industry The UK Government’s new initiative to find a fast way to deliver medicines and supplies via air drones, in response to the Covid-19 pandemic, has been welcomed by one of the world’s...
by Steve | May 26, 2020 | Accounting, CRM, ERP
New research has revealed the changing face of customer enquiries throughout the COVID-19 pandemic, with video-conferencing issues having emerged as the most common complaint These findings have been revealed following a snap poll by EvaluAgent, a leading provider of...
by Steve | May 26, 2020 | Accounting, ERP, Security, Uncategorized
Especially working at home, you’re a target says Pure IT’s Steve Macklin… And because SMEs tend to lack the security measures of larger corporations. In fact, hackers are targeting all businesses, all the time, using clever automated tools. With this in...
by Steve | May 26, 2020 | Accounting, Cloud, CRM, Project Management, Technological Change
Virtual agent chatbots can interact directly with employees to handle low level tasks like password resets, issues which have clear algorithmic fixes, and digital service requests… They can do so more quickly, more consistently, and more sustainably, 24×7,...
by Steve | May 26, 2020 | Accounting, Cloud, CRM, Document Management, ERP, Security
If you are still WFH, Colin Dennis, Head of Technical Operations, OGL Computer has this to say on remote working… The loss of discipline provided by an office has always been a huge drawback for employers considering remote working. A key success factor now will...
by Steve | May 14, 2020 | Accounting, ERP
Vanilla is delighted to announce that it has been awarded Gold Channel Partner status by IFS This establishs Vanilla as the first Gold partner in the UK and Ireland. The award comes after a successful first year in the programme, with some notable contract wins....
