by Steve | Jun 29, 2020 | Accounting, Cloud, Technological Change
When your service desk is facing many thousands of incidents and service requests, presenting home workers with a self-service web portal is essential to ensuring your people can get the services and assistance they need to be productive Axios Systems’ Markos...
by Steve | Jun 29, 2020 | Accounting, Cloud, CRM, Document Management, ERP, Facilities Management, Uncategorized, Warehouse Management
Sage has published its SMB Tracker highlighting sentiments from the UK’s small and medium sized businesses in the wake of the COVID-19 outbreak… As the UK enters Phase 2 of its lockdown, the SMB Tracker confirms there is a growing sectoral divide in the impact...
by Steve | Jun 3, 2020 | Accounting, Cloud, CRM, ERP, Security, Uncategorized
George is the most frequent weak password name used by consumers, with royal namesake Charlotte the fourth most popular This was revealed by a study carried out by dark web specialists ID Agent, a Kaseya company. Just ahead of Charlotte came Michael as the second most...
by Steve | May 27, 2020 | BIM, CAD, Cloud, Document Management, Project Management
Like much of the UK, building products manufacturer, Forterra, has many of its colleagues presently working from home As working from home (if you are able) is still advised for many sectors, the question of how to be creative, as well as productive, outside your...
by Steve | May 26, 2020 | Accounting, Cloud, CRM, Project Management, Technological Change
Virtual agent chatbots can interact directly with employees to handle low level tasks like password resets, issues which have clear algorithmic fixes, and digital service requests… They can do so more quickly, more consistently, and more sustainably, 24×7,...
by Steve | May 26, 2020 | Accounting, Cloud, CRM, Document Management, ERP, Security
If you are still WFH, Colin Dennis, Head of Technical Operations, OGL Computer has this to say on remote working… The loss of discipline provided by an office has always been a huge drawback for employers considering remote working. A key success factor now will...
